IT staff and technical specialists for operations and projects

Three ways to get help

IT tasks vary a great deal, and so does the best way to handle them. That is why we start by finding out which model suits you.

Extra capacity in operations

When support is under pressure, for example during holidays, illness or a major rollout, an IT support technician can answer the phone, resolve tickets and prepare equipment according to your procedures. The worker joins your team and works to your priorities.

A specialist on your project

For a project, you may need skills you do not have in-house, such as a developer with experience in a particular programming language, a network technician or an IT consultant who can take charge of a migration. In this case, you hire the person for the duration of the project.

A defined task as subcontracting

If the task can be described precisely, with a clear outcome and an end date, it can also be handled as subcontracting. Then it is the deliverable that is agreed, not the number of hours.

Examples of tasks

• Rolling out new computers and phones to staff
• Office moves, where the network, printers and meeting rooms need setting up
• Upgrading the network, Wi-Fi and firewall
• Moving data and systems to new platforms
• Developing a feature, an integration or an internal solution
• Testing, documentation and clean-up of existing systems

What we need to know about the technology

In IT, the details are crucial. A "developer" can mean many different things, so the more specific you are, the better we can match:

• Programming languages, frameworks and platforms
• Equipment and vendors, such as network equipment or a cloud platform
• Whether specific certifications are required, and if so which ones
• Whether the work is on site, remote or a mix
• Working language, and which language the documentation should be written in

Access, security and confidentiality

An IT worker often gets broad access to systems and data. So agree in advance which permissions are necessary and who approves them. Many companies use a confidentiality agreement, and if the worker processes personal data, this must be done in line with your own data protection guidelines. Also plan how access will be closed when the task is finished.

Ready for day one

A lot of time is lost if accounts and equipment are not ready when the worker arrives. Agree in advance whether the work is done on your equipment or the worker's own, and make sure the user account, access card and remote access have been set up. A short run-through of your systems, ticketing system and key contacts makes it possible to add value from day one.

When the task grows

Many IT projects change along the way. If it turns out that more skills are needed, such as an extra developer or a tester, we can look at whether the team can be expanded, so you still only have one contact with us.

Working with us

We find IT staff among our own workers and from approved partner companies. You have one contact person with us, even if several people are involved in the task. Once we have reviewed your description, we come back with a specific proposal before anything is agreed.

Send a request with a short description of the task, and we will take it from there.